Remote Control Solution
Function diagnostics, adaptation to regional characteristics, preventive maintenance, and also updating and commissioning of software applications represent a substantial part of Service Centre tasks. With service calls, the appropriate solution often only entails adaptation of a few parameters or program lines - unfortunately resolving this often involves substantial travelling time and corresponding cost. COMBIVIS Connect collects pending tasks at its own site, saving not only on travel costs, but also more importantly on the critical resources of qualified personnel.
Data protection is a key factor not to be ignored with regard to remote maintenance. To guarantee optimum data security, the COMBIVIS Connect infrastructure ensures compliance with maximum certificated security and safety standards, with the advantage of server redundancy in multiple geographic locations.